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Line

Line believes that the heart of every hospital lies in its people—the trust between teammates, clients, and the pets who depend on them. For her, leadership means fostering empathy and kindness in every interaction, knowing that each small act of care adds to a much larger story of connection.

Line, Ottawa Practice Manager

Meet Line

Practice Manager and Advocate for the Human–Animal Bond

With more than 25 years of experience in veterinary medicine, Line has been at the heart of our hospital’s growth and spirit. As Practice Manager, she has helped shape a culture built on compassion, teamwork, and the belief that every pet—and every person—deserves to feel cared for, understood, and valued.
From an early age, Line felt a deep connection to animals and recognized them as sentient beings with thoughts, feelings, and an extraordinary capacity to love. That understanding continues to guide her leadership today, inspiring a workplace where empathy and respect for the human–animal bond are woven into everything we do.

For Line, the most rewarding part of this work is the people—the dedicated team members who share the same values, and the clients who trust us to care for their beloved companions. Building those relationships and seeing that trust reflected back through happy pets and grateful families is what makes every day meaningful.

Outside the hospital, life is shared with her partner, Dr. Jackie Gordon, two wonderful dogs, and one curious cat who keeps everyone entertained. When not managing the day-to-day heartbeat of the hospital, Line finds creative joy behind a camera lens, capturing the quiet, beautiful moments that remind us how connected we all are.

Ask Line what drives her, and you’ll hear: “It’s the people, the pets, and the bond we share. Surrounding myself with others who believe in that same connection is what makes this work—and this place—so special.”

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New Patients Welcome

Our veterinary team would love to get to know your dog or cat and provide them with high-quality veterinary care. Contact us today to book an appointment for your companion.

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